Shipping Policy

Last updated: October 17, 2026

This policy explains how Filterfit LLC (“filterfit”, “we”, “us”) processes and ships orders placed on filterfit.shop.

Where we ship

We ship within the United States only, to all 50 states. We do not currently ship to US territories, APO/FPO/DPO military addresses or international addresses. Orders with a shipping address outside the United States cannot be placed at checkout.

Shipping cost

Standard shipping is free on every order to addresses in the United States. There is no minimum order amount, and no shipping fee is added at checkout.

Processing and delivery times

Business days are Monday to Friday, excluding US public holidays. Orders placed on a weekend or holiday begin processing on the next business day. Delivery times are estimates from the carrier and can be longer during holidays, severe weather or carrier delays.

Order tracking

When your order ships, we email you a shipping confirmation with a tracking number. Tracking updates can take up to 24 hours to appear on the carrier’s website. You can also see your order status in My account.

Address accuracy

Please check your shipping address before placing your order. If you notice a mistake, contact us as soon as possible. We can update the address only if the order has not shipped yet.

Delayed, lost or damaged packages

If your package has not arrived within 7 business days of the expected delivery date, or the tracking shows it as delivered but you cannot find it, contact us. We will open a claim with the carrier and, where the package is confirmed lost, send a replacement or issue a full refund.

If your order arrives damaged, contact us within 7 days of delivery with your order number and photos of the package and product. We will send a replacement or issue a refund at no cost to you.

Questions